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Delhi Varanasi flight, air condition malfunctioned, passengers suffered discomfort, now airlines issues statement

IndiGo Airlines apologizes for the discomfort experienced on a Delhi-Varanasi flight due to a malfunctioning air conditioning system that caused high cabin temperatures and panic among passengers.

Delhi Varanasi

IndiGo Airlines has issued an apology following an incident on a Delhi-Varanasi flight where passengers experienced severe discomfort due to a malfunctioning air conditioning system. The cabin temperature reportedly rose, leading to panic and some passengers fainting. IndiGo explained that while the AC system was functioning, temperature fluctuations caused the cabin to overheat. The airline assured that the crew assisted affected passengers and adjusted the temperature as needed. 

This incident, which occurred on September 5, 2024, was documented in a video showing passengers in distress. In response, IndiGo released a statement expressing regret for the inconvenience and confirming that the cabin crew promptly addressed the situation.

A similar issue was reported in June on a Delhi-Bagdogra flight, where high ground temperatures led to delays due to a malfunctioning air conditioning system.

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