80-year-old collapses in absence of wheelchair, now Air India clarifies

Multiple reports claim that a senior citizen passenger who had requested for a wheelchair as he was bound from New York to Mumbai, walked to a distance and collapsed due to heart attack but he could not be provided with a wheelchair.

“One of our guests flying from New York to Mumbai on 12th February fell ill while proceeding to clear immigration with his wife, who was in a wheelchair. Due to heavy demand for wheelchairs, we had requested the passenger to wait till he was also provided with wheelchair assistance but he opted to walk along with his spouse. As advised by the airport doctor attending to him after taking ill, the passenger was immediately rushed to the hospital, where he was declared to have passed away”, is the statement issued by Spokesperson of Air India.

It has been said that Air India has clear cut provision for wheelchair for passengers who requisition for it during reservations.